Free delivery on all orders over $99!
No exceptions on size or remote areas!
Orders under $99 incur a $9.99 delivery charge.
Important Delivery information - please read!
We aim to despatch all orders within 24 hours of receipt (Monday to Friday, excluding Victorian public holidays). If there is a significant delay in processing your order, we will contact you and you have the option of requesting a refund for any delayed items.
Most orders are despatched using freight services. For small items, we may at our discretion use Australia Post. It is necessary for you to specify a physical address where orders may be received during the day. Orders are not sent to PO Box numbers.
Orders are despatched on an "Authority to Leave" basis. This means if no-one is physically present to accept the delivery it will be left unattended. We are not liable for missing goods that have been delivered. You may request your order not to be delivered on this basis; however, you will be liable for any re-delivery fees that we incur should you not be present when the delivery is made.
Delivery timeframes vary between overnight for Melbourne and Sydney metropolitan areas, to three weeks for remote locations. Delivery may take longer during peak times, especially December. We are unable to guarantee delivery by a certain date but we can provide you with an estimated delivery date before ordering should you desire. Upon request, we will happily provide you with tracking information so you are aware when your order is due to be delivered.
We offer delivery within Australia only. Due to supplier restrictions, some bike brands cannot be shipped. In such cases, there is the option to buy your bike online and collect built and ready to ride at our physical store location.